From Zero to Launch
Nanette Gordon began her career in finance operations and managed a full family life – all the while using design as a creative outlet and thinking about how to parlay her experiences to a new field. Her network of friends and family saw her talents leading to a signed design project. She knew she needed to formalize her business processes at the start to ensure the success of her new venture, so she attended a Coupar best practices educational event about how to manage and grow an interior design business. Nanette became a client immediately after seeing how Coupar could scale her company of one to accelerate the growth of her new business.
Coupar began the process of helping Nanette launch her business by assessing her project, understanding her goals and then establishing operations processes and guiding her through the interior design process. Every phase of a client’s project were addressed: project management, billing and product markups, construction management, sourcing, expediting and installation. Coupar developed Nanette Design’s brand in tandem with the ramp-up of her client work including the refinement of her brand identity, website development, and writing her brand messaging. To gain visibility quickly, we supported her participation with design submission guidance and PR/marketing support in the Napa Valley Showhouse her first year in business, and then the San Francisco Decorator Showcase the year after. With Nanette driving the vision, sales and client relationships, we provide coaching on guiding clients through the design process for mutual success, as well as PR, project management, sourcing and expediting to execute her vision. These activities have ensured steady pipeline growth including client referrals from the showhouses.
Established business operations processes and provided guidance for interior design best practices
Accelerated pipeline growth via project management, sourcing and expediting, support AutoCAD elevations creation
Provided entree to industry contacts – showrooms, contractors, fabricators and key events – to ensure project success
Brand messaging created and identity refined that visually aligns with ND’s design vision and tells her story to differentiate her in the industry
Selected to participate in 2 nationally-recognized showhouses in first two years in business – Napa Valley Showhouse and San Francisco Decorator Showcase
Featured in 10+ media outlets including Town & Country, Curbed, Lonny, Traditional Home, and California Home + Design
What We Do
Our leadership team offers expertise to support design businesses no matter their stage of growth. We work alongside our clients at an operational level to navigate the business of design by providing a staffing solution that is both agile and reactive to the market as well as fits the needs of the principal.
Business launch consulting
Sourcing + expediting
OVERALL RESULTS TO DATE
Clients supported: 200+
Clients in showhouses: 33
Websites created: 75