case study

From Zero to Launch

Challenge

Nanette Gordon began her career in finance operations and managed a full family life – all the while using design as a creative outlet and thinking about how to parlay her experiences to a new field. Her network of friends and family saw her talents leading to a signed design project. She knew she needed to formalize her business processes at the start to ensure the success of her new venture, so she attended a Coupar best practices educational event about how to manage and grow an interior design business. Nanette became a client immediately after seeing how Coupar could scale her company of one to accelerate the growth of her new business.

SOLUTION

Coupar began the process of helping Nanette launch her business by assessing her project, understanding her goals and then establishing operations processes and guiding her through the interior design process. Every phase of a client’s project were addressed: project management, billing and product markups, construction management, sourcing, expediting and installation. Coupar developed Nanette Design’s brand in tandem with the ramp-up of her client work including the refinement of her brand identity, website development, and writing her brand messaging. To gain visibility quickly, we supported her participation with design submission guidance and PR/marketing support in the Napa Valley Showhouse her first year in business, and then the San Francisco Decorator Showcase the year after. With Nanette driving the vision, sales and client relationships, we provide coaching on guiding clients through the design process for mutual success, as well as PR, project management, sourcing and expediting to execute her vision. These activities have ensured steady pipeline growth including client referrals from the showhouses.

KEY TAKEAWAYS

  • Established business operations processes and provided guidance for interior design best practices

  • Accelerated pipeline growth via project management, sourcing and expediting, support AutoCAD elevations creation

  • Provided entree to industry contacts – showrooms, contractors, fabricators and key events – to ensure project success

  • Brand messaging created and identity refined that visually aligns with ND’s design vision and tells her story to differentiate her in the industry

  • Selected to participate in 2 nationally-recognized showhouses in first two years in business – Napa Valley Showhouse and San Francisco Decorator Showcase

  • Featured in 10+ media outlets including Town & Country, Curbed, Lonny, Traditional Home, and California Home + Design

Client

Nanette Design
www.nanettedesign.com

Scope

Launch Consulting
Operations
Project Management
Brand Development
Website Design
Public Relations

Location

San Francisco Bay Area

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What We Do

Our leadership team offers a combined 65+ years experience to support design businesses no matter their stage of growth. We work alongside our clients at an operational level to navigate the business of design by offering a staffing solution that is both nimble and reactive to the market as well as fits the needs of the principal.

OUR ROLES

Business launch consulting
Operations
Project management
Sourcing + expediting
Photoshoot support
Brand development
Communications
Website development
Public Relations

OVERALL RESULTS TO DATE

Clients supported: 200+
Clients in showhouses: 33
Websites created: 75

Ready to take your business to the next level? contact us for a free consultation.